UPDATED: March 30, 2021 17:45 IST
Apple has extended its independent repair program globally. The Independent Repair Provider program, launched in 2019 lets any Apple-certified technician perform the repairs. The program is designed for companies interested in offering out-of-warranty repair service for iPhone and Mac, the tech giant has noted in one of its FAQs. Companies interested in performing out-of-warranty iPhone or Mac repairs directly to end users may apply. Qualifying companies can gain access to Apple’s genuine parts, and resources to perform a variety of out-of-warranty for iPhone and Mac repairs like iPhone display and battery replacements, and Mac logic board and video card replacements.
Apple in a blog post noted that the process for certification is simple and free of charge. The program gives repair providers access to genuine Apple parts, tools, repair manuals, and diagnostics to offer safe and reliable repairs for Apple products. Distributors and resellers are not eligible for the program. Although there may not be much of a difference in the cost required to repair an Apple gadget because of the program, more repair providers will become accessible to Apple users.
Apple further noted that the qualifying repair providers can purchase genuine Apple parts and tools at the same price as Apple Authorised Service Providers (AASP)s and Apple Store locations. They can and receive free access to training, repair manuals, and diagnostics. Customers can get more information on repair companies from Apple Support Forums. However, customers whose products are still under warranty should contact an AASP for repair-related issues.
Apple’s Independent Repair Program was first introduced in Europe and Canada where there are over 1,500 Independent Repair Provider locations. It will now be extended in 200 countries where Apple products are sold including India. Interested repair providers in India can apply to become an Independent Repair Provider this week by visiting support.apple.com/irp-program. The program, for now, has been extended in Afghanistan, Australia, Bangladesh, Bhutan, Brazil, Brunedal Salaam, Cambodia, Cook Islands, Fiji, Guam, Hong Kong, Indonesia, Japan, South Korea, Laos, Macau, Malaysia, Maldives, Mongolia, Myanmar, Nepal, New Zealand, Pakistan, Papua New Zealand, Philippines, Russia, Saudi Arabia, Singapore, South Africa, Sri Lanka, Taiwan, Thailand, Tonga, Turkey, United Arab Emirates, Bangladesh, Vietnam.
Last year in September, Apple launched the online store for Apple that offers Apple’s full range of products and support directly to customers across the country. The company has also extended its focus on building iPhones in India. The latest to join the list of gadgets is the iPhone 12 which will get Made in India branding on the retail package as Apple confirmed that it would start production of 5G-enabled iPhone models in the country.