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Centre issues notice to Ola, Uber over alleged fare disparity on iPhone, Android

Centre issues notice to Ola, Uber

NEW DELHI: Consumer Affairs Minister Prahlad Joshi informed on Thursday that the Consumer Protection Authority (CCPA) has issued notice to cab companies Ola and Uber over alleged differences in prices for similar cab rides on mobile operating systems, Android and iOS.

“As a follow-up to the earlier observation of apparent differential Pricing based on the different models of mobiles (iPhones/Android) being used, the Department of Consumer Affairs, through the CCPA, has issued notices to major cab aggregators Ola and Uber, seeking their responses,” the minister said in a post on X.

 

This came after several commuters complained of disparity in cab fares displayed simultaneously on Android devices and iPhones for identical rides.

In December, the Times of India investigated and found that the fares displayed were higher on iOS than Android devices.
Experts attribute the disparities to how ride-hailing apps access hardware data, which users must consent to during app installation.

 

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